2020-2021 Relaxed Cancellation Policy Due to Covid:
We understand your concerns about COVID and we’re committed to keeping the environment at JCR as safe as possible. During this time, we realize that plans can unexpectedly change at the last minute. That’s why we are significantly modifying our standard cancellation policy for your convenience. Effective immediately, we will initiate a Relaxed Cancellation and Rescheduling Policy for all 2020-2021 hunting reservations!
JCR RELAXED CANCELLATION FOR 2020-2021 HUNTING RESERVATIONS
2-Week Cancellation
•Written notice of cancellation 2 weeks or more prior to arrival date.
•Eligible for FULL REFUND paid by check from JCR (less a 3.5% processing fee if your deposit was paid with a credit card).
•NO RESCHEDULING FEES if you leave deposit on-hand.
1-Week Cancellation
•Written notice of cancellation between 1 and 2 weeks prior to arrival date.
•Eligible for 75% REFUND paid by check from JCR (less a 3.5% processing fee if your deposit was paid with a credit card).
•NO RESCHEDULING FEES if you leave deposit on-hand.
Less Than 1-Week Cancellation
•Written notice cancellation less than 1 week prior to arrival date.
•NO REFUNDS will be issued.
•NO RESCHEDULING FEES if you leave deposit on-hand.
•IMPORTANT: Written cancellation less than 1-week must be received at least 24 hours prior to scheduled hunts, acknowledged by JCR and reschedule date must be set to avoid fees. In other words, you cannot just no show on the day of your hunt or cancel at the very last minute without acknowledgement from JCR staff.
Standard Cancellation Policy:
Your booking is important to us, and great care goes into being prepared for your visit. Cancellations and "no-shows" result in over-staffing and unnecessary expenses, which we would rather not pass on to our other members and guests through higher prices. Please remember that this is a seasonal business with only so many days (and particularly weekends) to schedule hunts. We do not over-book, so if you cancel your reservation, it is often difficult to fill the time reserved for you with another guest’s activities. It is an opportunity lost to us and to other guests. (If we are able to fill your booking, we will adjust your cancellation charge).
Our cancellation policy is simple:
• Cancellations must be in writing via mail, fax or e-mail and you must receive written confirmation from Joshua Creek Ranch of receipt of your cancellation notice.
• Cancellations received more than 60 days prior to the booking incur a $150 cancellation fee.
• Cancellations received less than 60 days but more than 30 days prior to the booking have a 35% per person cancellation fee. The balance of your deposit will be applied to a future booking; 5% rescheduling fee for a change of date after confirmation of booking.
• Cancellations received less than 30 but more than 10 days prior to booking have a 50% per person cancellation fee; 15% rescheduling fee.
• Cancellations received less than 10 days prior to the booking are charged 100% per person cancellation fee; 25% rescheduling fee. "No-Shows" are charged the full value of the booking.
• If you must cancel, you can avoid a cancellation fee by finding a replacement to fill your booking.
• Rescheduling must occur within one year of the original reservation arrival date or the amount on deposit for the reservation will be forfeited.
• We encourage you to consider trip cancellation insurance. Contact your insurance agent or travel agent for information regarding such policies.
• Joshua Creek Ranch reserves the right to cancel, postpone, or substitute an alternate activity if weather conditions prevent the delivery of the specific services reserved. Appropriate adjustments will be made to clients’ charges.
Because we’re dedicated to delivering an excellent experience every time you visit, this cancellation policy is necessary to keep our rates reasonable. We would never want to disappoint you by being unprepared when you arrive for your visit, so please consider the unnecessary expense load placed on us when cancellations or “no shows” occur. Given your own business experience, we're confident you will understand the need to make the most of the Ranch’s limited availability of time and facilities for guest enjoyment. Let's be sure that we communicate and avoid unnecessary situations that result in extra expense for all of us.
